At Zephyr Medical, we believe healing is deeply personal. For patients seeking relief from depression, anxiety, PTSD, chronic pain, or other treatment-resistant conditions, IV ketamine therapy offers a promising path. What sets Zephyr apart is our “white-glove” experience—a blend of cutting-edge treatment, comfort, and compassionate care, right in the heart of Brooklyn Heights.
Expert Care Led by Dr. Benjamin Portal
Every treatment at Zephyr Medical is guided by our highly experienced physician, Dr. Benjamin Portal. With a strong background in psychiatry, integrative medicine, and evidence-based therapies, Dr. Portal is dedicated to helping patients achieve meaningful relief in a safe, supportive environment. His patient-first philosophy ensures that every individual receives personalized attention, expert monitoring, and thoughtful follow-up to optimize results.
A Calming, Patient-Centered Infusion Suite
Our infusion suite was designed to promote calm and comfort. From the moment you arrive at 111 Livingston Street, you’re welcomed into a serene environment that feels more like a wellness retreat than a medical office. Soft lighting, comfortable seating, and discreet private rooms help patients feel safe and supported during their ketamine sessions.
Flexible Protocols for Mental Health and Pain
No two patients are alike. That’s why Dr. Portal and our medical team create personalized treatment plans tailored to your unique goals—whether addressing mood disorders like depression and anxiety, or managing chronic pain conditions such as fibromyalgia and neuropathy. We carefully adjust dosing, timing, and frequency based on your needs, always with close monitoring for safety.
The “White-Glove” Difference
At Zephyr, we redefine what medical care feels like. Patients receive:
- Personalized consultation and evaluation with Dr. Portal before treatment
- One-on-one guidance from experienced providers during infusions
- Comfort measures such as blankets, headphones, or guided relaxation
- Flexible scheduling to fit your lifestyle
- Follow-up support to track progress and optimize results
This concierge-style approach ensures every step of your journey is handled with attention and care.
Q&A: Understanding IV Ketamine at Zephyr
Q: What conditions can IV ketamine help with?
A: IV ketamine is often used for treatment-resistant depression, anxiety, PTSD, OCD, and bipolar depression. It is also effective for certain chronic pain conditions like CRPS, migraines, and fibromyalgia.
Q: How does ketamine work?
A: Ketamine is an NMDA receptor antagonist, which helps restore brain plasticity and improve communication between neurons. This “reset” can rapidly reduce symptoms of depression and pain, sometimes within hours of infusion.
Q: What makes IV ketamine different from other forms?
A: IV administration allows for precise dosing and immediate effect. Unlike nasal sprays or oral forms, IV ketamine ensures consistent absorption and can be carefully monitored in a safe, clinical setting.
Q: Is ketamine safe?
A: When administered under medical supervision, ketamine is considered safe. At Zephyr, Dr. Portal and our providers continuously monitor vitals and adjust treatment as needed to maximize both safety and comfort.
Q: How many sessions will I need?
A: Most patients start with a series of 6 infusions over 2–3 weeks, followed by individualized maintenance sessions as needed. Zephyr’s team works with you to design the right protocol.
Q: What can I expect during treatment?
A: Patients typically recline in a comfortable chair, often with music or guided meditation. Infusions last 40–60 minutes, and most patients describe the experience as calming, with a sense of “lightness” or clarity afterward.
Q: Will I be able to return to work or drive afterward?
A: Because ketamine can cause temporary drowsiness or dissociation, patients must arrange a ride home after each session. Most people return to normal activities the next day.
Contact Zephyr Medical
Zephyr Medical
111 Livingston St, Suite 1901
Brooklyn, NY 11201
📞 (646) 727-9977
🌐 zephyrmd.com